Laptops tablet repair Portsmouth Southsea

Laptop Plugged in but The Battery Isn’t Charging - Acronym Computers UK

COVID-19 Information: We are currently operating a reduced service and provide remote IT support service alongside a collect and return service. We are currently not performing any works in homes or businesses

Have you ever had that mini heart attack when your laptop is about to shut down and you plug it in only to find the battery not charging? You’re not alone. The first rule is to not panic, and that’s when you can move on to finding a cure for your laptop battery not charging. Once you’ve double check that the laptop is really connected to the charger, you can follow some guidelines on how to make it charge.

Test Without the Battery

The first thing to check is whether the charger is functioning or not. Test this by removing the battery from the laptop and plugging in the charger. Test to see if the laptop boots up and if it does, it’s likely that the problem lies with a faulty battery. A damaged battery can potentially obstruct the startup process and the inability to hold up a charge is one of the signs that you need a battery upgrade.

Plugging the Charger Into The Correct USB-C Port

The USB-C is widely popular as a cross-platform that can allow charging and the transfer of data. This has become the new standard and although this can lead to the development of sleek and thinner laptop designs, you can also get confused over which one is used for what. Certain models of laptops have designated specific USB-C ports to the transfer of data so when you plug in your charger the battery doesn’t respond. Therefore, if you’re facing some issues with the laptop battery not charging, the reason may be that you’ve plugged the charger into an incorrect port.

Checking the Cord

Carefully feel through the power cord for any irregularities in the form of kinks or breakage. Inspect the ends of it to see if there are any connections that have been broken which include plugs pulled loose or parts of it that are missing because of being chewed by your dog etc. Lastly, examine the AC adapter for any discoloration, strange smells or change in shape because of warping. If your nose catches the smell of plastic that’s burnt, then it may be time to get a new power cord. There are many reasons why this happens and it includes environmental factors so remember to keep the power cord in a safe place.

Inspect the Laptop’s Power Jack

Upon plugging in the power connection, the link should feel solid and not loose or weak. If you observe that the receiving socket doesn’t stay firm, then your power jack may be damaged within the frame. A symptom of a damaged power jack includes the battery light or indicator blinking. Move your charger within the power jack, if your laptop begins to charge then that’s where your problem lies. Again, check for discolorations or strange burning smells of any sort. If your eyes or smell pick anything, then you should get some repairs done.

Keep it Cool

Not kidding, it’s important that your laptop remains cool and not overheated because that can make a difference between whether it charges or not. You’ll come across either one of two problems: the system shuts down to keep the battery from overheating or sensors of the battery send incorrect signals to the system that it’s charged. This is likely to occur while using old laptops because they don’t possess the cooling technology and even newer laptops if they’re placed on surfaces such as blankets which cover the vents and keep it from cooling. It’s best to invest in a cooling pad to keep your laptop healthy and avoid overheating because that could potentially burn up and melt essential components within, such as the graphics card.


COVID-19 Information: We are currently operating a reduced service. We are providing our usual remote IT support service alongside a collect and return service. We are currently not performing any works in peoples homes or businesses

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